Returns will only be considered within 7 days of purchase
Items must be in original packaging and original condition
Returned items must include applicable manuals, paperwork, parts and accessories
Returns may incur a restocking fee of 35%
Online shipped orders to be shipped back at buyer’s expense
Original delivery and/or shipping fees are non-refundable
Approved returns will be refunded in the original form of payment. Items paid by check will be refunded by company check during the next check cut date of the company.
Special order items are non-refundable
Credit card merchant fees will be subtracted from any credit card returns
Financed purchases: Zero percent 12 month or longer, 3rd party financing such as Tower Loan, Green Sky etc- All Sales are Final with No Returns
Return Policy for Fitness Expo Retail Stores
In store sales are all sales final. This policy is because customers are able to physically visit a showroom to carefully choose the correct piece. Once the machine is removed and installed, all packaging is discarded, and the equipment is then deemed “used.”
Fitness Expo is flexible and may be able to offer exchanges within 7 days of the purchase for a different product.
Customer is responsible for new delivery, installation, and pick up fees.
If the product has never been opened, such as a gift situation, the return is subject to management approval
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